Duplicate notifications are no fun. If you are using Automizy’s Shopify ecommerce integration and send abandoned cart emails, it is wise to turn off the default abandoned cart email to make sure your customers don't receive redundant emails.
To turn off default email in Shopify:
- Go to your Shopify Admin and go to “Settings”.
- Click on “Checkout” and scroll down to find the “Abandoned Checkouts” options
- Deselect the checkbox next to “Automatically send abandoned checkout emails”
- Lastly, hit “Save” button to save the changes