Frequently Asked Questions & Answers
By Eva1 author52 articles
What is included in my Free trial?
Where can I set up a default sender email address?
I forgot my password, how can I get a new one?
How to Set up DKIM and SPF records in Automizy
How to set up SPF for my sending domains?
How to merge SPF records?
Can I set up DMARC in Automizy?
How to set up DKIM for my sending domains?
How to create an API Token
Can I use Automizy to send cold emails?
Do I need to set up Double Opt-In in Automizy?
How to Invite Colleagues?
Is it possible to have multiple sending domains per account?
How to change my password and profile details?
How to create a subaccount?
What is the difference between sub-accounts and main accounts?
How to distribute contact limits between accounts?
What is a CSV file?
Do unsubscribed, bounced, or duplicated contacts count in my contact limit?
How to import Contact Tags into Automizy?
Can I use Profile Pages as a CRM?
Which date formats can I use for date type custom fields?
What happens if a user subscribes to a newsletter where he/she is already subscribed?
Manage Contacts' Lists Preferences
How to manage or export multiple contacts?
Can I customize the unsubscribe page?
What does it mean that contact limit reached?
How to find contacts who clicked your campaign and export them to CSV
Do I need to validate my contact list before registering for Automizy? Why?
How to insert an unsubscribe link to my emails?
The links are not tracked in my emails. Why?
Why can emails display as “on behalf of” or “via”?
Why is the formatting of my test emails broken?
How to add 😍 Emojis to your subject lines and email body?
How to add Personalizations to your subject lines and email body?
Why my images looks bad in Outlook?
How to send files in emails?
How do I add a video to my email?
Why my test emails go to the spam folder?
How to avoid landing in the spam or junk folder?
Why my links don't work in test emails?
Why custom fields do not work in test emails?
How to create and save my own email template?