Automizy

Eva Kriegel

What is included in my Free trial?

Set up a default sender email address for your email campaigns and automations.

Where can I set up a default sender email address?

Reset your password and create a new one to sign in.

I forgot my password, how can I get a new one?

DKIM and SPF authentication are critical to the delivery of your campaigns. It increases your email deliverability.

How to Set up DKIM and SPF records in Automizy

Authorize the Automizy email servers to send emails from your domain to make sure your emails land in the inbox.

How to set up SPF for my sending domains?

Learn how to merge Automizy SPF records with your existing ones.

How to merge SPF records?

DMARC is used to avoid phishing emails that could be sent in your brand’s name.

Can I set up DMARC in Automizy?

Improve email deliverability and prevent your emails from landing in the spam folder by setting up DKIM authentication.

How to set up DKIM for my sending domains?

Create new API tokens to integrate third party apps with your Automizy account.

How to create an API Token

You can't, Automizy is for permission-based email marketing. Read the article for a detailed explanation.

Can I use Automizy to send cold emails?

No, you don't. It's not required by GDPR, but some regional law requires it like the CASL laws in Canada.

Do I need to set up Double Opt-In in Automizy?

Invite your colleagues to manage campaigns, send emails, and launch automations.

How to Invite Colleagues?

Learn how to set up different sending domains per account in Automizy.

Is it possible to have multiple sending domains per account?

Find how to change your password and update your profile details.

How to change my password and profile details?

Create subaccounts to manage different departments at your company or create separate accounts for your clients.

How to create a subaccount?

Learn the difference between a sub-account and the main account and what access or limitations both have.

What is the difference between sub-accounts and main accounts?

Easily manage sub-accounts and distribute your contact limit.

How to distribute contact limits between accounts?

My Account

Have a look behind the curtains to understand how our email subject line work.

How does Mizy's Subject Line Tester work?

Artificial Intelligence

Understand the format of the CSV file you use to import your contact list in Automizy.

What is a CSV file?

Shortly, no. Read more to learn how we handle your unsubscribed, bounce, or duplicated contacts.

Do unsubscribed, bounced, or duplicated contacts count in my contact limit?

Have a look on the step-by-step process on how to import your contacts tags into Automizy.

How to import Contact Tags into Automizy?

As an essential CRM function, you can manage your customer data, interactions, and processes with ease.

Can I use Profile Pages as a CRM?

A list of accepted date formats that can be used for contacts in Automizy.

Which date formats can I use for date type custom fields?

Find our what happens when an existing subscriber, opt-in again to your email list.

What happens if a user subscribes to a newsletter where he/she is already subscribed?

Allow subscribers to manage their preferences and choose which lists to display for your contacts.

Manage Contacts' Lists Preferences

Export, copy and move contacts from one list to another.

How to manage or export multiple contacts?

Customize your unsubscribe page and to change unsubscribers mind or say goodbye.

Can I customize the unsubscribe page?

Increase your contact limit and have your account ready for larger contact lists.

What does it mean that contact limit reached?

Segment your contacts based on their activity to identify your engaged leads.

How to find contacts who clicked your campaign and export them to CSV

You're not required to validate your contact list before registering for Automizy.

Do I need to validate my contact list before registering for Automizy? Why?

Contact Management

Place manually your unsubscribe link to your emails templates.

How to insert an unsubscribe link to my emails?

Link clicks are not tracked in your emails if you're using URL shorteners. Also, you risk landing your emails in spam.

The links are not tracked in my emails. Why?

Understand the difference between email sent "on behalf of" or "via" displayed in subscribers' inboxes.

Why can emails display as “on behalf of” or “via”?

Browser extensions sometimes break the formatting of test emails sent from the preview step. It doesn't effect live email sending.

Why is the formatting of my test emails broken?

Add an emoji to your subject line to make your email standout in an inbox and make it a bit more visual.

How to add 😍 Emojis to your subject lines and email body?

Personalizing your email subject line and email copy increase subscribers' engagement and improve their overall experience with your brand.

How to add Personalizations to your subject lines and email body?

Learn about the factors that are affecting your email formatting when previewed on Outlook.

Why my images looks bad in Outlook?

Automizy doesn't support file sharing as it affects your deliverability and performance. Learn how to send files in emails in Automizy.

How to send files in emails?

Ways to add a video to your email without increasing your email size and harming your deliverability rates.

How do I add a video to my email?

Read about the 4 reasons that are making your preview email land in spam folder.

Why my test emails go to the spam folder?

Learn about the 3 factors that affect your email deliverability to avoid landing your emails is spam or junk folders.

How to avoid landing in the spam or junk folder?

To track all clicks in your email, Automizy adds a tracking code to each link only in the live version of email campaigns.

Why my links don't work in test emails?

If you send a preview email to an address that's not included in any email list, the custom field will be replaced with field's short-code.

Why custom fields do not work in test emails?

Stay in-brand with Automizy's email templates manager. Save your time and re-use saved templates for your campaigns.

How to create and save my own email template?

Email 

Email automation works is a linear order, include waiting periods before Conditions to provide contacts with time to interact with emails.

A contact went down the wrong path in a condition statement after they opened an automation email. Why?

When an automation is paused new contacts can't enter it, and existing contacts remain in the part of the automation they've reached.

What happens when I edit or pause my Automation?

Automation

Collect subscribers' consent to make sure you're email marketing is GDPR compliant. See how to add a checkbox in your forms.

How to add GDPR checkbox to your form?

Add a tag to form submitters to identify your subscribers' interests and keeping track of their opt-in source.

Can the Automizy Form tag my contacts?

Form

Where can I find my invoices?

How to change my billing info?

Billing

Yes, as a permission- email software, Automizy has zero tolerance regarding spam issues.

FAQ